Cookie Policy
Last Updated: February 18, 2026
Fatiha Marriage ("we," "us," or "our") is committed to being transparent about the technologies we use. This Cookie Policy explains how and why cookies and similar technologies may be used when you visit our website at www.fatihamarriage.com.
We keep our use of cookies to a minimum. We do not use any advertising or tracking cookies.
1. What Are Cookies?
Cookies are small data files which are placed on your computer or other devices (such as smartphones or tablets) as you browse websites. They are used to "remember" when your computer or device accesses a website. Cookies are essential for the effective operation of websites and to help you interact with them.
Similar technologies include localStorage and sessionStorage, which store small amounts of data in your browser for functional purposes. Our website primarily uses these browser storage technologies rather than traditional cookies.
2. Information Collected
The data we store in your browser is strictly functional — it helps our website work as you expect. This includes remembering your cookie consent preferences and maintaining your chat session if you use our live chat feature.
All data stored is anonymous and will never contain personal details such as your name, address, telephone number or payment information, unless you voluntarily provide them through our chat feature (in which case they are stored locally in your browser until you clear your browser data).
3. How Are Cookies Managed?
The storage technologies used on our website are designed by us and are necessary to enable the site to function properly. Specifically:
- Fatiha Marriage sets functional storage items to manage your cookie consent preferences and chat sessions.
- Google Fonts delivers the typefaces used on our website. Google may set cookies when loading font files.
We do not use any third-party advertising, analytics, or tracking services.
4. What Are They Used For?
The main purposes for which we use cookies and browser storage are:
- Essential functionality: Remembering your cookie consent choice so the banner is not shown repeatedly.
- Chat functionality: Maintaining your chat session, storing your visitor ID so you can see your conversation history, and remembering whether you are in AI or live chat mode.
- Performance: Google Fonts may use cookies to optimise font delivery and loading speed.
We do not use cookies or browser storage for advertising, retargeting, behavioural tracking, or profiling of any kind.
5. What Types Do We Use?
There are two types of browser storage used on our site:
- Session storage — Deleted automatically when you close your browser tab. Used for temporary preferences such as dismissing the chat prompt bubble.
- Persistent storage (localStorage) — Remains until you clear your browser data or we remove it. Used for your cookie consent preferences, chat visitor ID, chat mode, and any contact details you voluntarily provide during a chat, so your conversation and preferences persist between visits.
6. Cookies & Storage We Use
Strictly Necessary
These are essential for the website to function and cannot be switched off.
| Name | What is it used for? | Duration |
|---|---|---|
fatiha_cookie_consent |
Stores your cookie consent preferences (which categories you have accepted or declined) so the cookie banner is not shown again. | Persistent |
Performance Cookies
These help us deliver content efficiently. We do not use any analytics tracking.
| Name | What is it used for? | Duration |
|---|---|---|
| Google Fonts cookies | Google Fonts may set cookies to optimise font delivery performance and cache font files. These are set by Google when loading our website's typefaces (Inter, DM Serif Display, Amiri). | Varies |
Functional
These enable enhanced functionality such as our live chat feature.
| Name | What is it used for? | Duration |
|---|---|---|
fatiha_chat_id |
A randomly generated visitor ID used to identify your chat session so you can see your conversation history when you return. | Persistent |
fatiha_chat_ts |
Stores the timestamp of the last chat message received, used to fetch only new messages. | Persistent |
fatiha_chat_mode |
Remembers whether you are chatting with our AI assistant or a live agent. | Persistent |
fatiha_chat_name |
Stores your name if you provide it during a live chat request, so you are not asked again on your next visit. | Persistent |
fatiha_chat_email |
Stores your email if you provide it during a live chat request, so you are not asked again on your next visit. | Persistent |
fatiha_chat_fm |
Stores your FM member number if you provide it during a live chat request, so you are not asked again on your next visit. | Persistent |
fatiha_chat_prompt_dismissed |
Remembers if you have dismissed the chat prompt so it does not reappear during your visit. | Session |
7. Changing Your Preferences
To make changes to your cookie consent preferences, you can return to the consent banner by clicking the button below.
8. Turning Off and Deleting Cookies
Most web browsers provide the option to turn off or disallow cookies and clear stored data. How you do this depends on the web browser you are using. Instructions can usually be found in the browser's "Help" or "Settings" menu.
Note that disabling browser storage may affect the functionality of our chat feature and will cause the cookie consent banner to appear on every visit.
Below are instructions for the most popular browsers:
Google Chrome
- Choose "Settings" and click on "Privacy and Security"
- Click "Cookies and other site data" or "Third-party cookies"
- Choose the appropriate settings
Safari
- Choose Preferences > Privacy
- Click on "Manage Website Data" or "Block all cookies"
Mozilla Firefox
- Click on the menu icon then select "Settings"
- Click on "Privacy & Security"
- Find the "Cookies and Site Data" section and select the relevant options
Microsoft Edge
- Choose "Settings" then "Cookies and site permissions"
- Click "Manage and delete cookies and site data"
- Choose the appropriate settings
9. Contact Us
If you have questions about this Cookie Policy, please contact us: